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Malaysians paying the cost for polluted water - BERNAMA

Water is essential for life but Malaysians seem to have taken for granted their water resources. When water is polluted, consumers have to bear with rising cost and poor quality water supply.

Bernama interviewed S. Piarapakaran, the President of the Association of Water and Energy Research (AWER) on the cost that the public have to bear for polluting water.

This is the first of the two part series.

Malaysians paying the cost for polluted water


By Melati Mohd Ariff - Tuesday, January 18


KUALA LUMPUR, Jan 18 (Bernama) -- Indiscriminate littering seems to be the way of life for many Malaysians who are oblivious to the dire consequences of their doing.

Their rubbish most likely will end up in the waterways, choking the rivers and streams, and polluting the water.

However, it is not the litterbugs alone who poison the rivers. The other perpetrators are the industries, businesses and even farming communities.

Thus the rivers are choked not only with rubbish but also industrial waste, animal carcasses, sewage and whatever that makes its way into the rivers.

The statistics provided by Natural Resources and Environment Ministry pointed out only 306 rivers in the country were categorised as clean in 2009 compared with 334 rivers in 2008.

The number categorised as polluted in 2009 increased by six to 54 compared with the previous year.


Many discard all sort of waste indiscriminately for their convenience with the typical mentality `as long it''s not within my property it''s alright''. But just how many are aware that they have to pay someone to clean up the mess that they have caused.

The polluted rivers still serve as the water intake source for water treatment plants.

"So to clean the filthy rivers somebody has to pay, indirectly through the water tariffs?

"The more polluted the rivers are, the more we have to spend to clean the water.

"Often the tax payer''s money is used to clean up the rivers. In other words, our destructive attitude to the environment will return to haunt us in a different way," explained S.Piarapakaran, the President of the Association of Water and Energy (AWER).


Many domestic consumers are least concerned with their water bills, unlike the electric and telephone bills. Maybe because they make up a small figure only.

However, as a responsible consumer it is only wise to know on how the water tariff is calculated, that incorporates the water treatment and supply cost.

The cost involved, he explained can be divided into the cost of raw water, the treatment cost and the cost in supplying the water.

The cost of raw water, he said is imposed in various forms and serves as a source of income for the state governments.

"The more lower the water quality, the higher the treatment cost. Among the cost components involved are workers, chemicals, operation, maintenance and many more.

"Lastly is the cost of supplying the water itself that encompasses the cost of operations, human resources and maintenance. The different cost components will be tabulated and the tariff value will be calculated," added Piarapakaran.

"However, in future the charges should be imposed according to the quality of the raw water.

"As the water resources come under the state government, the onus is on the state to provide good quality raw water.

"If the quality of the raw water depreciates, thus the cost of raw water must be reduced as well," he said.

This, explained Piarapakaran, will provide economic value for water and assist the state government in conducting an economic analysis on water.


When raw water quality is on the decline, the cost to treat water goes up! This cost can also be considered as a shortage in usable water, that can even unleash a water crisis.

According to Piarapakaran, the efforts to gazette water catchment areas as permanent reserves has been very slow.

He said Malaysia would one day face water shortage if the authorities fail to mitigate the pollution of our waterways and gazette the water catchment areas.

Piarapakaran referred to an incident involving the Sungai Semenyih Water Treatment Plant that was forced to shut down due to ammonia contamination in September 2010.

The incident left 1.2 million consumers without water in four Selangor districts - Petaling Jaya, Hulu Langat, Sepang and Kuala Langat.

According to Piarapakaran, the incident at the Sungai Semenyih Water Treatment Plant is a good example how the water supply can be disrupted.

"Sungai Kembong and Sungai Beranang are catchment areas for this treatment plant and the nearby landfill poses a serious problem for this treatment plant.

"What happened is that the retaining walls of the landfill along Sungai Kembong collapsed causing ammonia leachate to flow into the river.

Piarapakaran noted that this could easily be managed if there is an efficient waste disposal scheme. "In developed countries they have successfully reduced the waste. And reducing the waste should start right from home," he explained further.


When water supply is disrupted due to pollution, this situation also involves cost.

As explained by Piarapakaran, a brief cost analysis can be made out of the water supply disruption.

"For this costing, we take one million consumers. Each consumers using 200 liters of water daily with the lowest tariff rate of RM0.57 per cubic meter.

"We will find a lost of revenue amounting to RM 114,000 per day. If this water supply cut continues for several days, definitely this loss will multiply to a big amount," he explained.

Domestic consumers may not feel much the cost involved in water disruption but how about the industries, freshwater fish breeders, restaurants and other commercial entities.


Any disruption in the water supply also involves other costs that one may not realise or often ignore - human resources, water tanker services, loss suffered by industries, the cost to clean up the pollution and not forgetting the inconvenience of the consumers.

"Who will pay for all these costs? If those who are contributors to this problem don''t pay, the consumers have to bear the brunt in the form of tariffs.

"Say the water pollution increases by 10 per cent but the cost of treating the water with chemicals may increase much higher, 20 or even 30 per cent as more chemical is needed.

"The cost of these chemicals often go up and this will be reflected in the tariff cost. The taxpayer''s money is used to clean the water," said Piarapakaran.

"When we pollute the environment, we are actually releasing more chemicals into the environment. And with more chemicals released, the natural buffering capacity of the environment is lost.

Nonetheless, the water supply is dependent on the environment and we are the ones who will decide if our water supply is of quality.

Therefore, each time when someone thinks of littering wantonly, then think again.

It not only reflects a third class mentality but threatens our own well-being!


Comments (2 Posted)

  1. razak

    Arrow I am writing a paper improving the customer relation of water operator syabas. Are they efficient and customer friendly to us as their client. Is our complaint they act upon fast?or they tell their problem to us instead.other people pollute the water we pay the cost? Not fair. Deal with the culprit and reward the obedient citizen. Without competition monopoly big company are concerned with profit. We have no choice because they are the sole supplier. What have you to say?

    Piara, 2011-05-10
    Dear Razak, On the speed of action toward complaints and their explanation, you can check with Suruhanjaya Perkhidmatan Air Negara (SPAN) and SYABAS themselves. Perhaps they will be in good position to answer that. On the pollution issue, Malaysia has two acts (law) to govern the issue. It is the Water Services Industry Act (WSIA)2006 and Environment Quality Act 1974. Both the acts needs a little bit more in amendment to ensure full cost recovered via clean up cost, emergency action cost, lost of production cost and stress to public. This errant polluters must be punished heavily. The Federal Water Act in Germany does this effectively via prevention mechanism as well as punishment for polluting. On monopoly issue, water and energy industry are natural monopoly. For the case of water, Malaysia has introduced WSIA and asset light model to restructure the entire industry. You can read the report AWER has produced in my blog or at www.awer.org.my. Via the model also, the saving in water treatment (due to cleaner raw water) will also be rewarded back to the public in the form of tariff. It is an equitable approach. Thanks.
  1. farid_um

    Arrow Piara, u masih kerja dengan NGO? anyway apa yang dalam artikel ini sangat benar. harap-harap kita dan anak-anak kita yang sebagai rakyat tidak perlu tanggung "the GREAT"dasar kerajaan dalam tarif kita. keep in touch ya.

    Piarapakaran, 2011-01-22
    Dear Farid, thanks for the comment. I‘m still with NGO. Untuk anak cucu-cucu kita bayar berpatutan, kita perlu bertindak sekarang. Kami di AWER akan lakukan yang terbaik.

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